Business case for rail network transformation 

Vivit was the Change expert on a multidisciplinary team charged with developing the Business Case for the automation, driven by ETCS technology, of the rail network within a major city. On her second day, Elena arranged to spend time with the drivers, signallers, and other railroad workers - and they assured her that nobody had done that despite multiple (failed) attempts to reform.

Within weeks, not only did Vivit created awareness of the difference and respective value of change design and change management and mobilised champions across the network, but they diagnosed the change-related faultiness that ultimately stalled the business case. Furthermore, Vivit expanded its scope (people change) to include process change and identified nearly 200 distinct processes in need of recalibration. In their year on the job, Vivit also delivered a comprehensive people and process change impact analysis; the “capability building program” brief;  scoping and costing the entirety of change implementation; and direct work on the structure, substance, and readability of the business case.